Delta Award Ticket Cancellation Policy

Delta Airlines provides its customers with attractive awards. The customers have the option of availing the miles that they have collected over the years by traveling through this airline and redeeming an “Award Ticket”. However, in the case of any issues, Delta Airlines also makes clear the terms and conditions of canceling the award tickets.

Delta Ticket Cancellation +1-844-659-1345

Delta Airlines offers cancellation processes with respect to three bases. The policies, rules and regulations and the procedures for cancellation differ for all three points.  Any passenger looking forward to canceling his or her flight tickets must go through the proper procedure that has been assigned and the terms and conditions that are attached with delta ticket cancellation. 

Canceling Non-Refundable Ticket- 

The Non-refundable tickets can be canceled by logging in to the delta website and opening the “my trip” information. Next, the customer has to select the trip that is to be canceled and click on the “cancel flight” button that is presented along with it.

While canceling the non-refundable tickets the passengers are requested to keep the following policies in mind:

  • On requesting cancellation, the Delta cancellation fee will be deducted from the original cost of the ticket. 
  • The remaining payment will be credited electronically to the customer. This electronically refunded payment can only be used to purchase another ticket and has to be utilized within a year from the date it was issued.
  • The Basic Economy ticket is devoid from such cancellations and refund procedures.
  • The fees that will be deducted will begin from USD 200. It will go forth with respect to the itinerary of the passenger which is subject to change.

Canceling a Refundable Ticket – 

In order to cancel a refundable ticket, log on to the delta website and go to “my trips”. The customer has to then select the flight he or she wants to cancel and click on “modify flight”. An option will be given to “start flight cancellation”. After this, the flight will be canceled. Delta Airlines offers cancellation of refundable tickets related to the following factors:

  • Refund for unused trips
  • Refund for trip protection
  • Normal refund of tickets

The customer must be aware of the terms and conditions associated with canceling refundable tickets, which are as follows:

  • The ticket must be refundable and not restricted 
  • The ticket must have been purchased by a credit card or cash or cheque in USD or CAD dominions. 

Delta Ticket 24 hours Fee Cancellation – 

Delta Airlines gives priority to customer commitment.  It provides the customers with the opportunity to cancel and refund their tickets if they are requested within 24 hours of being issued. This matter has been discussed in detail in the fourth subtopic – Can I cancel the delta ticket within 24 hours? 

Delta Award Ticket Cancellation 

  1. Visit the Delta Airlines official Website.
  2. Click on the button “Find My Trip” or Log in on to the official website of the Delta Airlines.  
  3. Click on the “My Trips” button that has been provided. This will generate detailed information on all the trips that you may have booked previously and the bookings for the future.
  4. Going through the list, find the flight that you want to cancel. Select that flight button and open it. 
  5. An option will be given to modify that given flight and make some changes in it. 
  6. After this, the next step is to click on the “start flight change” button. 
  7. After this, the customer will have to choose the next flight that he or she may want to take.
  8. The customer will then be provided with the check-out option. Here the customer will be filling the necessary information, if needed, and completing the checking out procedure.  
  9. During check out, the customer will have to pay the reissued payment and the difference in the payment if any rises.
  10. The customer must check the confirmation message or email or notification.  

By following the given steps the customer will be able to avail the option of Delta cancel award ticket as per offered by Delta Airlines. 

Delta Award Ticket Cancellation Policy

The terms and conditions as decided and published by Delta Airlines with respect to the Delta Award Ticket Cancellation are as follows: 

  • The passenger or the customer must apply for cancellation procedure at least 72 hours or more before the departure of the flight. 
  • After the 72 hours have passed, the ticket will be determined as a non-refundable ticket and hence will not be refunded.
  • The customer will have to pay a reissue fee which is USD 150.
  • The reissue fee does not apply to those customers who are Diamond or Platinum Medallion members.
  • In case of any confusion regarding the Delta Award Ticket, the customer or passenger may contact Delta Reservations in order to cancel the ticket. 

Can I cancel Delta Ticket within 24 hours?

The customers have the option of canceling their tickets within 24 hours of purchasing the ticket and getting a full refund. This is done because of the emphasis on customer commitment by Delta Airlines.  In order to cancel any Delta Ticket within 24 hours, the customer must keep in mind the following policies:

  • The ticket must have been booked through or Fly Delta App. 
  • Cancellation and refund for the Delta ticket will be provided on the basis of either of these two conditions, whichever may come first – midnight on the next day after the ticket has been purchased or the midnight of the Departure date of the first flight.  
  • The application for cancellation and refund must be asked for before the first flight commences. 
  • This offer is only available for e-tickets and not paper tickets. 
  • The e-tickets can be taken from Delta Ticket Office, Reservation Sales, and
  • The tickets that have been bought through cash on the phone will not be refunded. The customer has the option of reserving and guaranteeing to pay for a ticket for 24 hours and buying it at midnight of the next day. Once bought, the ticket purchased with cash will become non-refundable or restricted.
  • Any tickets bought through the network of Travel Agency will not be canceled and refunded by Delta Airlines.
  • Delta Airlines will not be held responsible for canceling and refunding any paper tickets.
  • Once a customer or a passenger has partially flown and used the ticket and then reapplied for reissue of tickets, he or she will not be given the option of cancellation and refunding of the tickets.  
  • With respect to Delta Award Ticket 24 hours Cancellation, the tickets that have been purchased with the help of miles and cash can be cancelled and refunded. These tickets will be partially Award tickets and hence, the miles that have been used will be re-deposited back to the Delta Account of the customer. The part of the ticket that has been purchased by cash will be converted into equivalent miles and deposited in the Delta Account of the customer.
  • All cancellations will be occurring only through

The customer must also keep the following points in mind, as decided by Delta Airlines: 

  • It will take up to 7 business days for the cancellation payment to be credited in the account of the customer or the passenger. 
  • It can take up to two billing cycles for the fee to be refunded if the customer or the passenger has purchased the ticket with a credit card. 
  • In case a credit card has been used, the refunded payment will be given only to the person whose name is written on the credit card. 
  • In case the ticket was purchased through cash, the ticket will be refunded to the person in whose name the ticket had been bought. 
  • The international travelers will have to be more patient regarding the refunding procedure.  This is because the international flight cancellation will take longer time. The reason behind such an extension in time duration is because of the local banks’ policies.
  • Tickets can be refunded by calling Delta Reservation Sales at 800-847-0578 for residents of the US and Canada. For other countries, a separate list has been provided that the customers may check through the official site.
  • Refunds can also be asked for through mail wherein the customer or the passenger will have to submit a ticket to Delta Passenger Refunds Department. 
  • The tickets can also be refunded through Delta Ticket Offices. A separate list has been provided on the official website of the Delta Airlines and the customers and passengers can check the nearest Delta Ticket Office to go to and cancel the ticket.
  • The customer or the passenger has the option of checking the refund status. They have three options: 
  1. The status can be checked online
  2. The status can be checked by calling 800-847-0578 for people in the US and Canada. 
  3. For those outside these two countries or from Atlanta or Georgia, they may call 404-715-5417

Delta Airlines provides the customers with a set of attractive offers and related canceling and refunding procedures as well. It is important to read the policies, rules and regulations and the terms and conditions before availing the services and the awards of the airline.

Saving Miles Booking Delta Award Flights + Answering Your Questions

Submit your review

Create your own review

Delta Airlines Reservations
Average rating:  
 1 reviews
 by lisa

Delta Airlines’ ticket cancellation policy is just sooo slick. I had to cancel my ticket at the very last moment due to a medical emergency and they were kind enough to provide a full refund. This has helped as my medical expenses were quite high.